Emmanuelle Filsjean said: Our CEO, Patrick Carroll, commented on the story in Bobsguide: "We store a lot of information about ourselves on social media sites like LinkedIn and Facebook. This incident is essentially a data breach – and there will be more breaches like this to come. Although we may not prevent criminals from stealing the data, we can stop them from using it to access our bank accounts through guessing the answers to security questions, for example. Instead of using passwords which are hard to remember and therefore, the same one is often used for several social media accounts, we should move towards voice biometrics for authentication. A voice print is not only difficult for an imposter to replicate and can therefore play an important role in a multi-layered approach to authentication, but a voice print can also be screened in real-time against a known database of fraudsters’ voice prints."